How to create and export a report of all Service Requests ( SR’s)

Navigate to the "My Oracle Support" web site "https://support.oracle.com" and log-in.

From the top of the web page, click on the "Service Request" tab.

If you wish to include closed SR's in your report, click off the "Include Hard Closed" check box on the top right-hand corner of the "Service Request" window.

  

Click on the "Excel Spreadsheet" icon to the left of the "Service Request" window and select "Columns" to select of deselect fields. Select the "Printable view" option to view and print the report.

Note: We can also use : Click on Excel spreadsheet icon > copy to clipboard > all rows > paste in a desired location ( example: MS excel).

Reference Metalink note: 1058974.1